Acceptable Use Policy

1. Content you must not create or upload

• Any sexual content involving minors, or content that sexualises, exploits or endangers children.
• Sexually explicit or pornographic material, and intimate or sexual depictions of real people.
• Deepfakes or synthetic media of a real, identifiable person — their face, body or voice — without their consent, or content that puts words in their mouth.
• Content that promotes terrorism or violent extremism, threatens or incites violence, or glorifies serious harm.
• Harassment, bullying, or hateful content targeting people for their race, ethnicity, national origin, religion, gender, sexual orientation, disability or similar characteristics.
• Content encouraging suicide, self-harm or eating disorders.
• Content that infringes copyright, trade marks, or other rights — including other brands' logos and products, music, or footage you have no licence for.
• Illegal products or services, or instructions for illegal activity, weapons or dangerous substances.

2. Honest marketing

• Do not make false or misleading claims about products, prices, results, health benefits, or earnings — this also breaches the Australian Consumer Law and similar laws elsewhere.
• Do not create fake reviews, testimonials or endorsements, or present AI-generated people as real customers.
• Do not impersonate other businesses, government bodies or people, or create content designed to deceive voters or the public.
• Label AI-generated or synthetic content where the platform you publish on or the law requires it.

3. Using the service fairly

• Do not create multiple accounts, self-refer, or otherwise abuse free credits, promotions or the referral program.
• Do not resell, share or sub-license access to your account, except through our partner programs.
• Do not attack, overload, probe or reverse-engineer the Service, bypass limits or credit charges, or access it by automated means other than our published APIs.
• Do not use the Service to send spam or distribute malware.
• Affiliates and AI-agent partners must disclose the referral relationship and follow the rules on the Affiliate program page.

4. How we enforce this policy

We may use automated filters and human review. We may refuse or block prompts and uploads, remove content, withhold referral commission, and suspend or close accounts that breach this policy. Where required by law — and always for child sexual abuse material — we report content to the relevant authorities.

5. Reporting misuse

If you see content made with Reello that breaks this policy, or you believe your rights have been infringed, email support@reello.ai with the details and any links. See also our Terms of Service.